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Emergency Services Intake - Fire Dispatcher - Local Openings

  2026-10-28     County Emergency Communications     Council Bluffs,IA  
Description:

Fire Dispatcher Opportunities in Saint MarysFire Dispatchers help coordinate responses to fires, rescue incidents, hazardous conditions, and other emergencies handled by fire services. They receive incident information, alert appropriate resources, and maintain communication with responding crews.This role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from authorized personnel.Position DetailsDuty Location{airport_name}, Saint Marys, IAEmployerThe hiring fire service or communications agency identified in the official vacancyPay{salary_min}–{salary_max} per yearSchedule{work_schedule}Appointment Type{appointment_type}Who May Apply{who_may_apply}Application Deadline{closing_date}Fire communications operations may require staffing at all hours. Work schedules can include overnight assignments, weekends, holidays, overtime, and additional coverage during major incidents.What You May DoReceive and document reports of fires, rescues, alarms, and hazardous conditionsVerify incident locations, access information, and reported risksAlert stations and dispatch apparatus using approved response assignmentsMonitor radio channels, unit availability, and incident statusRelay information about occupants, hazards, and changing conditionsProcess requests for additional resources through established proceduresCoordinate mutual-aid communications when assignedRecord dispatch times, unit movements, and significant incident updatesExperience and Education RequirementsA high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.General Conditions of EmploymentMeet the hiring agency's eligibility and minimum age requirementsComplete required background screening and employment assessmentsPass additional pre-employment evaluations when specifiedComplete required fire dispatch training and supervised instructionMaintain certifications and continuing education required for the assignmentRemain available for assigned shifts and emergency staffing requirementsWork Environment and Physical RequirementsFire Dispatchers usually work indoors at communications workstations with continuous headset, keyboard, and screen use. Major incidents may involve heavy radio traffic and prolonged concentration. The employer determines essential functions and applicable accommodation procedures.BenefitsEligible employees may have access to insurance coverage, retirement programs, paid leave, employee-support services, and professional development. Overtime, shift premiums, and other benefits depend on the hiring agency and position classification.Overtime, shift premiums, and other benefits depend on the hiring agency and position classification.#J-18808-Ljbffr


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