Manages and develops the service, insallation, or sales staff, which includes hiring, terminating, and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production. Supports fellow HVAC Service, Install. and Sales Managers when called upon. Evaluates workload and schedules in a way that best utilizes manpower and maximizes profits, which includes managing labor expenses to stay within budget guidelines. Resolves customer issues and complaints to ensure customer satisfaction. Achieves monthly budgeted revenue. Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal down-time in job completion. Manages material expense to stay within budget. Conducts research and participates in the marketing process of the department. Generates reports and measures of departmental operat...Operations Manager, Operations, HVAC, Manager, Equipment Maintenance, Manufacturing