Job Details

Essential Responsibilities: Respond to customer inquiries via phone, email, and chat, providing support on products, services, accounts, and transactions. Research and resolve customer concerns accurately, proactively addressing potential future issues to minimize recontacts. Provide guidance on PayPal products, features, and services to enhance customer satisfaction and drive long-term value. Maintain account confidentiality, ensuring customer privacy and security in all interactions. Recommend solutions and alternatives that align with customer needs and business objectives. Escalate issues when necessary and relay customer feedback on product improvements and policy enhancements. Continuously develop knowledge of PayPals business, features, and services, contributing feedback to improve processes and tools. Minimum Qualifications:Minimum of 1 year of relevant work experience. Preferred Qualification:-Subsidiary:PayPal. Travel Percent:0 PayPal does not charge candidates any fees for...Customer Care, Representative, Retail, Customer