Job Details

Customer Service Representative

Now hiring: Customer Service Representative Location: Omaha, NE (On-site) Opportunity for HYBRID REMOTE after 90 days. Industry: Financial Services / Insurance for Small Businesses Client: Top 10 Fortune 500 Company Pay Rate: $19.00/hour starting rate (with opportunity for advancement) Start Date: September 8, 2025 Schedule: Open availability between 8 AM 8 PM CST Training: 56 weeks, MondayFriday, 8 AM 5 PM CST Interview: 1-step video interview with the hiring manager Employment Type: Permanent, 4-month contract-to-hire Must Have: Associates Degree, or equivalent i.e. 2+ years towards Bachelors Degree, and Call Center or Related Industry Experience

Why Join Us? This is your opportunity to work with one of the most respected financial institutions in the country. You'll be part of a team that values service, growth, and excellence.

Benefits Overview: During the first 4 months (via TEKsystems): + Health, Dental, Vision Insurance + 401(k) + Weekly Pay After hire-in (with the client): + Competitive compensation + Generous vacation and sick time + Closed on major holidays + 401(k) with company match + Excellent healthcare package + Tuition reimbursement after 6 months + Service recognition after 5 years + Subsidized downtown parking (for in-office roles) + Great work environment with growth opportunities

Day-to-Day Responsibilities

• Handle inbound calls and follow up on website applications no cold calling
• Provide top-tier customer service to current clients
• Assist with inquiries related to coverage, billing, and policy clarification
• Ensure timely entry of inbound leads
• Multitask across systems while maintaining documentation and follow-ups
• Contribute to a positive, team-oriented culture focused on customer satisfaction and company growth

What We're Looking For

• Strong communication and customer service skills
• Ability to multitask and stay organized
• Dependable and team-oriented mindset
• Previous customer service experience is a plus

Ready to take the next step in your career? Apply now and become part of a team that's shaping the future of financial services.

The pay range for this position is $19.00 - $21.47/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Omaha, NE. Application Deadline This position is anticipated to close on Aug 22, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.