Job Details

Role Overview

Working together, supporting your team, and reaching for the best in a high-volume, high-paced environment is second nature to you.

Sodexo is seeking a Catering Manager at Creighton University in Omaha, NE. This role will oversee catering activities for a medium to large-sized location/unit and complex events, requiring hands-on involvement in catering solutions. The Catering Manager will assist the Catering Director with numerous high-profile events and must possess strong client interaction skills.

What You'll Do

1. Train front-of-house staff and develop steps of service. Enforce performance and service standards to provide exceptional customer service, ensure team productivity, and improve client satisfaction scores.
2. Organize events, ensure on-time setup, and maintain consistently superior service while adhering to policies outlined in the employee handbook and during training.
3. Collaborate with other department managers to ensure successful event execution. Be actively involved in events to gather real-time feedback.
4. Manage daily operational procedures to ensure adequate staffing and product levels.
5. Conduct regular event walk-throughs to evaluate and meet service quality and customer satisfaction standards.
6. Conduct pre-shift meetings to ensure organizational efficiency and ongoing safety training.

What We Offer

Compensation is fair and equitable, partially based on education level or years of relevant experience. Salary offers are tailored to individual experience, skills, education, and training. Sodexo provides a comprehensive benefits package that may include:

• Medical, Dental, Vision Care, and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

Additional information is provided to new employees upon hire.

What You Bring

• Experience facilitating communication between sales, culinary, and front-of-house teams to ensure timely and accurate order fulfillment, including last-minute needs, efficiently and collaboratively.
• Ability to adhere to timekeeping and labor cost control procedures by maintaining staff payroll and schedules in Kronos.
• Attention to detail in reviewing catering event orders and weekly sheets for accuracy.
• Positive, practical solutions to client queries, while adhering to catering policies and procedures and providing staff support.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We focus on improving quality of life and contributing to economic, social, and environmental progress in our communities. We partner with clients worldwide to deliver memorable food service, catering, facilities management, and integrated solutions.

We value you for who you are; you will be treated fairly and with respect, and your ideas and opinions will be heard. We embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education: Associate's Degree or equivalent experience
Minimum Management Experience: 2 years
Minimum Functional Experience: 1 year in food or culinary services, including restaurants, fast food, vending, catering, institutional services, mall food courts, etc.